Before you contact us
Contact us the easy way — here is what helps
You can contact us three ways: call (209) 661-9171, walk into Turlock Professional Park at 2101 Geer Rd Suite 101, or send the form above.
Whichever you pick, a few details speed everything up: the make and model of the computer, what it was doing when the problem started, any error message on the screen, and whether you have a backup of your files. If you are not sure about any of that, don’t worry — that is exactly what the diagnosis is for. And if you would rather not type it all out, contact us by phone — a two-minute call usually answers more than a long form.
Bring the chargerFor laptops, bring the power adapter so we can test on your own charger and rule it out as the cause.
Know your passwordWe need to log in to test, update and clean the system. You can change it afterward if you prefer.
Desktops: just the towerLeave the monitor, keyboard and cables at home unless the problem is with one of those.
Data you can’t lose?Tell us up front. We back up before any risky work, and we treat your files as private.
What happens after you contact us
Messages are reviewed during business hours (Mon–Sat, 9 AM to 6 PM). Include your device model and symptoms; we may ask for more details before discussing repair options. Call for current availability.
If the fix is simple — a setting, a driver, a stuck update — we will often tell you how to sort it yourself over the phone at no charge. If it needs the bench, we give you a realistic time and a clear quote before any work starts, and you approve it before we touch anything.
Walk-ins are welcome. Repair timing depends on diagnosis, parts and current workload; call to ask about availability.
For bigger jobs such as data recovery or a motherboard repair, we keep you posted by text or phone so you are never guessing where your machine is.
Finding the shop
We are on Geer Road inside Turlock Professional Park, a few minutes from Highway 99 and Monte Vista Avenue, with free parking right outside the door. Look for the Turlock Computer Repair sign at Suite 101.
If you get turned around, open the map for turn-by-turn directions or just call — we will walk you in. Prefer social media? You can also contact us through Facebook or Instagram and we will get right back to you.